Restaurant Supervisor

Position: Restaurant Supervisor

Company Overview:

Dominos is a well-known and reputable pizza chain with locations all over the world. Our Innisfail location in Queensland, Australia is looking for a dedicated and experienced Restaurant Supervisor to join our team. We are committed to providing our customers with delicious food and exceptional service.

Job Location:

Innisfail, QLD, Australia

Contract Details:

Full-time; Salary $65,000 to $70,000 plus superannuation.

Role Overview:

As a Restaurant Supervisor, you will be responsible for supervising, coordinating and training the food and beverage staff to ensure a high level of customer service is delivered to our guests. You will be responsible for ensuring that customers are served in a professional and timely manner, while also taking care of their needs and ensuring their satisfaction.

Key Responsibilities:

- Supervise and coordinate the work of food and beverage staff, including servers, bartenders, and kitchen staff

- Train new staff members and provide ongoing training for existing staff to maintain high levels of customer service

- Ensure that all staff members adhere to company policies, procedures, and standards

- Monitor and maintain inventory levels, including ordering and receiving supplies

- Oversee the preparation and presentation of food and drinks to ensure quality and consistency

- Handle customer complaints and resolve issues in a timely and professional manner

- Maintain a clean and organized restaurant environment, including the dining area, kitchen, and storage areas

- Ensure compliance with health and safety regulations

- Create and implement staff schedules to ensure adequate coverage during peak hours and special events

- Conduct performance evaluations and provide feedback to staff members

- Collaborate with the management team to develop and implement strategies to improve customer satisfaction and increase sales

- Assist with administrative tasks, such as payroll, inventory management, and budgeting

Requirements:

- At least 12 months of prior experience as a Restaurant Supervisor or in a similar role

- Excellent communication and leadership skills

- Strong customer service skills and a passion for providing exceptional service

- Knowledge of food and beverage operations, including food safety and hygiene standards

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Flexibility to work evenings, weekends, and holidays as needed

- Proven ability to train and develop staff members

- Strong problem-solving and decision-making skills

- Proficiency in Microsoft Office and other relevant software programs

If you are a dedicated and experienced Restaurant Supervisor looking for a new challenge, we would love to hear from you. Join our team at Dominos in Innisfail and help us continue to provide our customers with delicious food and exceptional service.