Customer Service - French Speaking - Asian Market - Remote (M/F)

Role Overview

We are looking for a Client Success Specialist with a flair for real estate to act as the primary point of contact for our French-speaking investors in Thailand. 

Unlike a traditional "hard-sales" role, this position focuses on premium support, trust-building, and seamless coordination. 

You will guide prestigious clients through their investment journey, ensuring they feel supported from their first inquiry to the moment they receive their keys.

Key Responsibilities

• Bespoke Client Concierge: Act as the dedicated advisor for French-speaking leads. Listen to their investment goals and provide tailored property selections in Bangkok and across Thailand.
• End-to-End Support: Manage the entire client relationship cycle. You aren't just selling; you are navigating the complexities of Thai real estate on their behalf.
• Transaction Coordination: Liaise between the client, property developers, and legal teams. Ensure all documentation is clear, translated (mentally or formally), and that the process remains stress-free for the investor.
• Virtual & Physical Showings: Organize and conduct high-end property tours—whether in person in Bangkok or via immersive video calls for overseas clients.
• Post-Sale Relationship: Maintain contact after the transaction to assist with handover, property management transitions, and ensuring long-term client satisfaction (referral-based mindset).

Candidate Profile

• Linguistic Mastery: Native or Bilingual French is mandatory. Professional fluency in English is required to coordinate with local Thai developers and legal partners.
• The "Service" DNA: You come from a background in luxury hospitality, premium client support, or high-end account management. You understand that "luxury" is found in the details and responsiveness.
• Real Estate Savvy: Basic knowledge of the Thai property market, local taxes, and ownership laws (Freehold vs. Leasehold) is a significant plus.
• Tech-Fluent: Comfortable using CRMs (HubSpot, Salesforce, or similar) and digital communication tools to maintain a rigorous follow-up.
• Autonomous & Rigorous: As a freelancer with a base salary, you are expected to manage your own schedule with the discipline of a business owner.

Why Join Us?

• Financial Stability & Upside: Unlike 100% commission roles, we offer a guaranteed monthly fixed base to support your daily operations, plus a lucrative commission shell on every closed deal.
• Prestige: Work with a high-net-worth international clientele in one of the world's most dynamic real estate hubs.
• Flexibility: A freelance contract that allows for a degree of autonomy in how you organize your work, provided targets and client satisfaction levels are met.