Product Manager - IT Solutions (Onsite, Lahore, PKR Salary)

Requirements:

• 2-4 years of PM experience, including in Business SaaS, technical platforms, or workflow-driven products.
• Degree in Computer Science, AI, IT, or related technical field.
• Ability to translate ambiguous problems into well-structured workflows, solutions, and shipped features.
• Strong attention to detail, workflow logic, edge cases, and customer feedback.
• Comfortable with APIs, data models, systems design, and workflows/automations.
• Bias toward action, thrives in ambiguity, loves technology, owns the outcome, hungry to learn
• Excellent communication & collaboration skills.
• Experience with IT Solutions (ITAM, Patch, Security, CMDB, ITSM), Automations, AI/Copilot workflows, or fast-paced work environments.

Responsibilities:

• Design and deliver IT solutions, including hardware/software asset workflows, patching flows, configuration data models, lifecycle states, and operational dashboards.
• Translate ambiguous requirements into clear and actionable specifications.
• Ensure features are intuitive, reliable, and aligned with real IT processes.
• Work with senior PMs to integrate automations, copilots, and agentic workflows into IT products.
• Participate in testing AI-assisted features such as recommendations, automated actions, knowledge lookups, and remediation suggestions, ensuring automation remains safe, predictable, and valuable.
• Conduct user interviews, shadow workflows, and analyze pain points to uncover real needs, not just gather feature requests.
• Document problems, hypotheses, and opportunities before proposing solutions, and study competitive tools to identify patterns and areas of differentiation.
• Deliver MVPs quickly (weeks, not months), validating ideas through wireframes, prototypes, AI reviews, and early customer feedback.
• Collaborate with engineering to experiment, refine, and iterate while maintaining quality. Monitor usage metrics and feedback to guide product improvements.
• Maintain clear product briefs, tickets, and success metrics for your features.
• Communicate decisions, trade-offs, scope, and timelines to teams and stakeholders.