ServiceNow Developer (Remote, Anywhere from Pakistan, USD Salary)

Requirements:

• 4+ years of hands-on experience in ServiceNow development and administration.
• Strong knowledge of JavaScript (client-side and server-side), Glide APIs, HTML, CSS, and SQL.
• Proven experience designing and developing Scripted REST APIs within scoped applications.
• Strong ability to develop, troubleshoot, and maintain ServiceNow scripts across both client-side and server-side components.
• Hands-on experience with Glide APIs, including GlideRecord, GlideSystem, and GlideAjax.
• In-depth knowledge of ServiceNow modules, including ITSM, ITOM, CMDB, and related platform capabilities.
• ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) certifications are highly preferred.
• Experience working within Agile/Scrum development environments.
• Excellent communication and stakeholder management skills, with the ability to engage effectively with both technical and non-technical teams.

Responsibilities:

• Configure, customize, and enhance ServiceNow modules, including ITSM, ITOM, HRSD, and CSM, through UI Policies, Business Rules, Client Scripts, and Script Includes.
• Design, develop, and implement complex workflows and process automations using Flow Designer and Workflow Editor.
• Support and optimize ITSM, ITOM, Analytics, CMDB, and Discovery capabilities across the platform.
• Provide architectural guidance and contribute to the long-term evolution and scalability of the ServiceNow platform.
• Design, develop, and maintain Scripted REST APIs within scoped applications.
• Develop, troubleshoot, and maintain ServiceNow scripting solutions using Glide APIs, including GlideRecord, GlideSystem, and GlideAjax.
• Build and maintain integrations with third-party systems using REST/SOAP APIs, Integration Hub, and JDBC.
• Design and develop custom Service Portal pages and widgets using HTML, CSS, AngularJS, and Bootstrap.
• Collaborate with stakeholders and business analysts to gather requirements and translate them into scalable technical solutions.
• Perform unit testing, support UAT activities, and participate in code reviews to ensure quality, performance, and maintainability.
• Manage update sets, platform upgrades, and patch deployments while minimizing business disruption.
• Maintain comprehensive technical documentation, including configurations, process flows, integrations, and operational procedures.