Senior Tax & Accounting Advisor (Remote, Lahore, PKR Salary)

Requirements:

• One of the certifications is a must-have : ACCA/ CA / CPA.
• 3 years of relevant work experience in a senior role. Minimum 1 year of experience in the UAE.
• Have excellent knowledge of Accounts Payable and Receivable.
• Good understanding of accounting and financial reporting principles and practices.
• Quality standards, quality assurance policy, and procedure.
• Proficient in UAE VAT and Tax Computations.
• Proficient in English.

Responsibilities:

• Supervising and coaching team members.
• Motivate the team to consistently strive to improve performance.
• Acquire and maintain an appropriate level of tax, accounting, and compliance regulations knowledge to provide clients with the highest level of services.
• Define objectives, identify and evaluate trends and options, choose a course of action, and evaluate outcomes.
• Design KPIs for the team and ensure the team is working towards achieving Short- & Long-term goals.
• Responsible for achieving KPIs.
• Maintain quality services by enforcing quality and customer service standards.
• Direct and oversee all aspects of the client relations and operations being handled by the team.
• Ensure a strong accounting and operational control environment to safeguard assets and improve operations and profitability.
• Ensure all services provided to the clients comply with government regulations and legislation and ensure all clients are tax compliant.
• Prepare reports for management to show the performance of the team.
• Develop and document business processes to maintain and strengthen internal controls and delivery of services to clients.
• Preparing and implementing standard operating procedures and assessing the requirements to timely update the same.
• Handling a portfolio of premium clients and being the point of contact for clients handled by the back-office team.
• Analyzing and monitoring the deadlines and deliverables for all the clients are being met.
• Coordinating with the sales team to ensure clients requirements are completed on time.
• Ensuring optimum utilization of the resources and that adequate resources are available for handling the requirements of the clients
• Ensuring the team is competent and well-versed with all the necessary regulations and compliance.
• Assessing and monitoring the performance of operations team members and providing timely feedback.
• Designing processes and programs to ensure the team is updated on the regulations which enables them to provide professional advice to the clients.
• Mentoring the interns and new joiners on operational roles
• Ensuring adequate pricing is designed and provided to the sales team for custom requirements from clients
• Ensuring the team communication and client-facing responsibilities are completed and quality is maintained throughout.
• Addressing and resolving complaints, issues arising from clients and conducting follow-up meetings to ensure customer satisfaction.
• Ensuring the renewals are completed on a timely manner and address any delays and highlight to the concerned team.