Site Reliability Engineer (Hybrid, Lahore, Remittance Salary)

Requirements:

• 5+ years of experience in an SRE, DevOps, or infrastructure engineering role.
• Strong experience with AWS or GCP, including services like EC2,Lambda, S3, RDS, and GKE (for GCP).
• Experience with automation tools like Terraform.
• Proficient in at least one scripting language (Python, Bash, Go, etc.).
• Solid understanding of Linux systems, networking, and cloud-based architectures.
• Experience working with container orchestration platforms like Kubernetes.
• Proficient with CI/CD pipelines, preferably with cloud-native tools (e.g.,GitHub).
• Ability to troubleshoot complex, distributed systems and provide solutions in high-pressure environments.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Nice to have:

• Exposure to Execution Management Systems (EMS) / Portfolio Management Systems (PMS).
• Experience with client-impact triage, working cross-functionally with account managers or product teams.
• Proficiency with Datadog or similar observability platforms.
• Knowledge of serverless architectures (e.g., AWS Lambda, GCP Cloud Functions).
• Familiarity with RDBMS and NoSQL databases, such as RDS, CloudSQL, and DynamoDB.
• Prior experience in fintech, trading platforms, or 24/7 financial infrastructure.
• Strong understanding of API integrations and how infrastructure issues might manifest in client environments.
• Excellent problem-solving and communication skills, with the ability to translate technical incidents into clear client updates.
• Experience working with client-facing teams.

Responsibilities:

• Ensure the reliability, availability, and performance of production systems, particularly during weekends.
• Take ownership of monitoring, troubleshooting, and incident response during weekends and off-hours.
• Troubleshoot and resolve critical issues in a fast-paced, high-availability environment.
• Automate manual processes and workflows, reducing operational overhead.
• Work closely with engineering teams to design and deploy scalable, fault-tolerant infrastructure solutions on AWS or GCP.
• Improve observability by utilizing monitoring, logging, and alerting systems (e.g., CloudWatch, Datadog).
• Lead post-incident reviews, contribute to the continuous improvement of system reliability, and follow up on strategic fixes.
• Develop and update runbooks, incident response playbooks, and documentation.
• Work closely with Engineering, Product, and Client teams to proactively identify infrastructure pain points that could affect the user experience.
• Monitor alert channels, logs, and infrastructure load for the entire stack.
• Set up automation for alerting.