Job Openings
System Administrator (Onsite, Lahore, PKR Salary)
About the job System Administrator (Onsite, Lahore, PKR Salary)
Requirements:
- Bachelors in IT, Computer Science, or related field.
- Certifications like ITIL, CompTIA Security+, AWS SysOps, or cPanel & WHM Admin are a plus.
- 5+ years of experience in system administration or ITSM.
- Expertise in WHMCS, cPanel, domain, and SSL management.
- Strong experience with Slack, Atlassian, and Google Workspace.
- Skilled in website optimization and hosting migrations.
- Advanced knowledge of WHM, cPanel, Plesk, and DNS management.
- Proficiency in caching, CDN setup, and performance monitoring.
- Scripting skills (Bash, Python, PowerShell) for automation.
- Experience with Freshdesk or Jira Service Desk.
- Knowledge of IT security, encryption, and risk management.
- Strong problem-solving, multitasking, and communication skills.
- Proactive, detail-oriented, and eager to learn.
Responsibilities:
- Act as the primary IT support via Freshdesk.
- Troubleshoot hardware, software, networking, and user tools.
- Manage ticketing system to meet SLAs and ensure service quality.
- Identify and resolve recurring issues to minimize disruptions.
- Manage user accounts for Slack, Atlassian Suite, Google Workspace, and Microsoft 365.
- Conduct audits of user access, permissions, and licenses.
- Optimize tool integrations for productivity.
- Oversee WHMCS, cPanel, hosting setups, migrations, and domain management.
- Configure DNS, SSL certificates, and optimize hosting for performance and security.
- Automate hosting and migration tasks.
- Improve website performance for WordPress, Shopify, and custom platforms.
- Monitor security vulnerabilities and apply updates.
- Manage internal IT infrastructure, including hardware and software.
- Implement IT security measures like firewalls, antivirus, and access controls.
- Maintain IT policies and documentation.
- Automate workflows for hosting, ticketing, and tool administration.
- Identify inefficiencies and implement solutions.
- Research and integrate new technologies for system improvements.
- Train team members on IT systems and security best practices.
- Create troubleshooting guides and process documentation.