Job Openings NOC L1 Engineer

About the job NOC L1 Engineer


  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 1 to 2 years experience in a NOC or similar environment.
  • Basic understanding of networking principles and protocols (TCP/IP, DNS, DHCP).
  • Relevant certifications (e.g., CCNA, CompTIA Network+) would be preferred.
  • Experience with network monitoring tools and ticketing systems.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Willingness to work in a shift-based environment.


  • Monitor network systems, servers, and applications to ensure high availability and performance.
  • Perform initial triage of incidents and troubleshoot network issues.
  • Respond to alerts and escalations, ensuring timely resolution or escalation to higher-level engineers.
  • Document incidents, actions taken, and resolutions in the ticketing system.
  • Assist in the maintenance and upgrade of network infrastructure.
  • Collaborate with other IT teams to resolve complex issues.