IDT Project Coordinator

HRSI is looking IDT Project Coordinator for one of its leading client.

Key Responsibilities

• Coordinate and track all IDT-related project activities to ensure deliverables are met within agreed timelines.
• Support the IDT Manager in monitoring project milestones, timelines, and dependencies.
• Schedule, facilitate, and document meetings with Global Support Teams and Project Teams to resolve pre- and post-go-live issues.
• Raise, track, and manage service tickets with Global Support Teams related to
• Ensure inventory readiness and maintain tracking for any transferring assets (physical & digital).
• Assist in reviewing access rights, data ownership, and IT security compliance in line with global standards and guidelines.
• Liaise with Global Service Desk Teams and the Local IDT Team to ensure readiness for go-live and provide support during the hypercare period.
• Work alongside IDT team members while they continue to manage BAU support for voice, infrastructure, and end-user services.

Qualifications & Experience

Essential:

• Bachelors degree in information technology, Computer Science, or related field.
• 5+ years experience coordinating or managing large, complex IT projects.
• Strong knowledge of IT Service Management frameworks (ITIL certification preferred).
• Understanding of IT infrastructure, operations, and end-user support services.
• Experience working with global or matrix teams.
• Excellent communication, stakeholder management, and problem-solving skills.
• Proficiency in project tracking and productivity tools (e.g., MS Project, MS Office Suite).

Desirable:

• Experience in technology transformation, system migration, or infrastructure deployment projects.
• Knowledge of data migration and access management processes.
• Exposure to FMCG, manufacturing, or other large enterprise environments.

Key Competencies

• Strong organizational and coordination skills.
• Ability to manage multiple priorities under tight deadlines.
• Analytical and detail-oriented approach.
• Collaborative and adaptable to changing project needs.

Resilient under pressure and able to maintain focus on delivery.