Head of Finance

Job Purpose:

This position will be responsible for managing the Shared Service Operational Finance and oversee day to day activities ensuring a quality service is delivered in each area.

Key Responsibilities:

• Creation of high performing team, responsible for attraction and retention of team members with the right skills and experience.
• Leadership and management of the team, responsible for inspiring, leading and coaching team members, setting objectives and holding regular performance reviews.
• Ensure team members remain competent in their roles, actively assess performance, identifying knowledge gaps and putting plans in place to rectify any underperformance/operational issues.
• Lead the documenting of processes and procedures working closely with UK Well teams to ensure task/activity accuracy.
• Responsible for ensuring all data security procedures are followed, with regular checking and reporting.
• Early escalation of any risk or issues directly to Client CFO.
• Work closely with Client stakeholders to agree services levels and KPIs and ensure these are understood and delivered upon across the teams. 
• Accountable for the delivery of several critical month end activities/processes and ensuring these are delivered on time in line with service level agreements.
• Responsible for active engagement with UK teams, creating opportunities for knowledge sharing and collaboration, ensuring business/teams are aware of changes and adequately prepared.
• Responsible to engaging with suppliers and 3rd Party vendors, ensuring clear communication at all times. 
• Responsible for the management of business continuity plans across all areas, ensure effectively communication across the teams and to stakeholder in the UK.
• Create a control environment focused on processes with owners with controls in the right places so that risks are effectively managed and there are warning flags when things are moving adversely.

Requirements

• Proven track record of working in a shared service environment and delivering exception service achieving SLAs and KPIs.
• Proven leadership skills, capable of leading and directing large teams and managing complexity.
• Experience of developing and communicating management information.
• Strong analytical, numerical, and data analysis skills.
• High level of accuracy and attention detail.
• Excellent communication and collaboration skills.
• Ability to structure, plan, control and coordinate a complex set of tasks.
• Strong initiative and problem-solving skills.
• Exceptional interpersonal skills and able to successfully communicate with people at all levels.
• Comfortable to work from 01p.m to 10p.m

Experience and Qualification

• CA/ACCA
• 10 to 12 years of relevant experience preferably in shared service environment.