Settlement Specialist

COMPANY OVERVIEW:

Our client, a Karachi-based, State Bank of Pakistan (SBP) regulated Electronic Money Institution (EMI), seeks to appoint an experienced professional for the following role:

As Settlement Specialist, you will play a key role in ensuring accurate daily reconciliation and settlement of transactions and work closely with cross-functional teams to maintain financial integrity and support seamless transaction flows across partner ecosystems.

Key Areas of Responsibilities

• Daily Transaction Reconciliation - Perform end-to-end reconciliation of transactions across Visa, Mastercard, acquiring/issuing banks, processors, and internal systems to ensure financial accuracy
• Settlement Execution & Monitoring - Manage the daily settlement cycle, executing and tracking fund movements to and from banks, partners, and service providers in line with agreed timelines
• Chargeback & Dispute Resolution - Investigate transaction disputes and chargebacks as per network guidelines and internal SOPs, ensuring documentation and resolution within regulatory timelines
• Bank Statement Matching - Reconcile payment gateway reports and internal ledgers with bank statements and accounting systems to validate fund flows and balances
• Discrepancy Management & Root Cause Analysis - Identify mismatches in transaction data, work with Product and Engineering teams to analyze root causes, and implement corrective measures
• Reporting & Dashboard Maintenance - Maintain and update reconciliation dashboards and prepare periodic reports on settlement health, pending issues, and exceptions
• Cross-Functional Coordination - Collaborate with Finance, Risk, Compliance, and Engineering teams to optimize reconciliation workflows and resolve operational gaps
• Audit Readiness & Documentation - Ensure thorough documentation of all reconciliation and settlement processes, maintaining audit trails and compliance with SBP and card network requirements

Education

• Minimum 16 years of education, preferably, Masters from a renowned and HEC recognized university or institution/equivalent foreign degree holder institution, in any/or combination of the disciplines

Experience

• Minimum 3-4 years of professional experience, preferably in a large national/multinational organization with at least 1-2 years of related functional experience in a similar role at an equivalent position
• Payment Operations Experience - 2+ years of experience in payment settlement and reconciliation within a fintech, digital wallet, bank, or payment aggregator environment
• Technical Proficiency - Strong command of Excel (including VLOOKUP, pivot tables, and macros), familiarity with reconciliation tools, and understanding of API-based payment integrations

Key Requirements

• Attention to Detail - Meticulous approach to document review and data handling, with the ability to detect red flags or inconsistencies
• Analytical Accuracy - Proven ability to identify, trace, and resolve complex financial mismatches with precision and speed
• Process Ownership & SLA Compliance - Self-starter with the ability to manage high-volume reconciliation workflows independently and meet strict operational deadlines
• Cross-Functional Engagement - Strong communication and collaboration skills to work effectively with internal teams and external banking partners
• Regulatory & Risk Awareness - Solid understanding of SBP regulations, card network dispute processes, and operational risk management in a payments context

Age

The candidate should preferably be not more than 33 years of age as of last date of submission of application.

If you have the required experience and educational qualification to take up the challenging role, you are requested to apply by July 03, 2025 at http://jobs.hrs-int.com/


Only shortlisted candidates will be contacted.
www.hrs-int.com