IT Infrastructure Engineer - Senior Manager

The Infrastructure Team is a global organization responsible for all critical infrastructure and cloud services, operating with a security- and automation-first mindset. We are at the forefront of enhancing our services, defining operational standards, and setting best practices across the companys infrastructure landscape.

Where You Come In

As a key leader in the Infrastructure Team, you will:

• Lead regional IT service operations, ensuring high availability, security, and operational excellence. You and your team will be held accountable for consistently delivering high-quality outcomes.
• Own and lead complex 2nd and 3rd tier support as a technical escalation point and subject matter expert across infrastructure platforms.
• Drive strategic initiatives to simplify and modernize infrastructure based on reduce, retire, re-platform principles.
• Partner with the Director of IT to maintain the IT roadmap, risk register, project plans, and service portfolio, ensuring they are always accurate and aligned with business goals.
• Lead regional IT projects, managing budgets, risks, timelines, and team deliverables.
• Prepare and deliver executive-level presentations and updates, showcasing excellent communication and influence at the senior leadership level.
• Work closely with Finance to ensure all initiatives are cost-effective, accurately budgeted, and demonstrate clear ROI and efficiency gains.
• Ensure full compliance with internal policies, procedures, and external regulationspersonally and across your team.

Must-Have Skills and Qualifications (Non-Negotiable)

• 12+ years of technical management experience across the following core areas:
  • Active Directory Administration
  • Windows Server (including Active Directory)
  • VMware
  • Computer Networks, TCP/IP, Routing, Switching
  • Firewalls, WAN Optimization
• Bachelors degree in a technical discipline (Computer Science, Information Systems, etc.)
• 13+ years of overall industry experience
• Minimum of 58 years of experience leading people and managing teams
• Demonstrated ability to own, manage, and deliver infrastructure support and modernization projects at scale.

What Makes You Successful

• Strong sense of ownership and accountability in your leadership and technical execution.
• Exceptional problem-solving, critical thinking, and analytical skills.
• Proven ability to multi-task and prioritize in fast-paced environments while meeting deadlines.
• Superior interpersonal and communication skillsable to engage with technical and non-technical stakeholders at all levels.
• Strong collaborator with a track record of holding cross-functional teams accountable for successful delivery.
• Ability to troubleshoot and resolve complex infrastructure issues independently and effectively.

What Youll Get

• A front-row seat to life-changing CGM (Continuous Glucose Monitoring) technology
• A full and comprehensive benefits package.
• Global growth and career advancement opportunities.
• Access to learning programs and tuition reimbursement.
• A chance to join an innovative, mission-driven company with a strong commitment to its employees, customers, and communities.