Mandarin Bilingual - Sales Representative (BPO)

Responsibilities:

• Engage with Mandarin-speaking customers through calls, chat, or email to promote and sell company products or services.
• Identify client needs, recommend suitable solutions, and close sales opportunities effectively.
• Maintain accurate records of customer interactions and transactions in CRM tools or company systems.
• Build and maintain strong client relationships to encourage repeat business and customer loyalty.
• Collaborate with cross-functional teams (Operations, Marketing, Customer Support) to improve the sales process.
• Meet or exceed individual and team sales goals and performance metrics.
• Provide regular feedback and market insights to help shape business strategies.

Qualifications:

• Bachelors degree in Business, Marketing, Communication, or any related field (preferred).
• Fluent in both Mandarin and English (oral and written).
• At least 3 years of sales experience in a BPO or contact center environment outbound, inbound, or account management.
• Must be a PH Passport Holder

Why Join Us

• Competitive salary package and performance-based incentives.
• Language premium pay.
• Health insurance and other benefits.
• Career growth and learning opportunities in a multicultural environment.