Finance Generalist – Accounts Payable / Accounts Receivable | Hybrid

Qualifications

• Bachelors degree in Accountancy, Finance, or related field
• At least 2 years of experience in finance operations
• Working knowledge of billing, AR, Collections, and AP processing
• Familiarity with ERP systems (e.g., Microsoft Dynamics D365, SAP, Oracle)
• Working knowledge of Microsoft Excel (e.g., pivot tables, lookups, formulas) and other productivity tools such as PowerPoint, Word, and collaboration platforms (e.g., Microsoft Teams, SharePoint).
• Strong organizational and problem-solving skills with high attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple priorities, work under pressure, and adapt in a dynamic, fast-paced environment.

Role Summary
The Finance Generalist AP/AR is responsible for executing end-to-end transactional finance processes across the Procure-to-Pay (PTP) and Order-to-Cash (OTC) functions. This includes accurate processing of invoices, payments, billing, collections, and account reconciliations while ensuring compliance with company policies, controls, and service level agreements.

Key Responsibilities

• Process vendor invoices, staff reimbursements, and customer billings and refunds in line with company policy and tax regulations
• Perform cash applications and account reconciliations for both AP and AR ledgers
• Perform collection administrative activities such as suspension, termination, reinstatements and account reconciliation
• Prepare credit card applications, support Know-Your-Customer (KYC) documentation, and monitor related transactions
• Prepare reporting including reconciliation for franchise partners
• Execute scheduled and ad hoc payment runs; conduct proactive follow-ups with customers and vendors; maintain and monitor aging reports.
• Support month-end close activities, ensuring accurate entries and reconciliations for PTP and OTC accounts
• Assist with master data management for vendors and customers, ensuring records are complete, accurate, and up to date.
• Collaborate with internal teams and third-party providers to resolve payment and billing issues
• Provide timely escalation and resolution of queries and critical issues
• Participate in process improvement initiatives and ensure documentation is updated
• Support internal and external audits by providing accurate and complete documentation
• Adhere to financial controls and segregation of duties within the team
• Perform other finance operations tasks as needed to support AP and AR processes