CMA Knowledge Manager

Location: BGC, Taguig

Work Setup: Full Onsite, Day Shift

About the role:

As the CMA Knowledge Manager, you will lead the design and delivery of training for our contract management processes — driving behavioral change, building capability, and ensuring smooth operations across our Shared Service Center (SSC).

What You'll Do

• Act as a ambassador, attending Sales meetings and representing the CMA process across the business
• Design, develop, and deliver technical training programs for Sales and CMA teams
• Manage business communications that drive sustainable behavioral change
• Ensure all accrual provisions and payments are accurate, fair, and processed on time
• Support SOX controls preparation and manage internal and external audits
• Drive cross-functional initiatives across Sales, Finance, and Commercial teams
• Support the SSC transition and deployment of contract management processes
• Create end-user engagement plans to drive increased and sustained adoption

What We're Looking For

• At least 7 years of experience in Finance, Sales, or Accounting, preferably in a multinational company
• Proven experience in training needs analysis and capability development
• Strong Microsoft Office skills; SAP and Vistex experience is a strong advantage
• Power BI knowledge is a plus
• Bachelors degree in Business Administration, Economics, Finance, or Accounting
• Fluent in written and spoken English
• LEAN Six Sigma certification is an advantage