Total Rewards Head

Key Responsibilities

Compensation Strategy

• Develop and manage company-wide compensation frameworks, including salary structures, job leveling, and pay governance.
• Lead annual merit, promotion, and salary review cycles across retail and corporate populations.
• Conduct market benchmarking and compensation analysis to ensure competitiveness within the retail industry.
• Provide guidance on job evaluations, salary offers, adjustments, and pay equity matters.

Incentives & Variable Pay

• Design and manage incentive programs for store operations, sales, leadership, and support functions.
• Ensure incentive plans drive performance, productivity, and customer outcomes aligned with business goals.
• Partner with Finance and HR leadership on incentive funding, modeling, and payouts.

Benefits & Wellbeing

• Oversee the design and administration of employee benefits programs (healthcare, insurance, retirement, wellness).
• Manage vendor relationships, renewals, and negotiations to optimize cost and employee value.
• Ensure benefits offerings support diverse employee segments within the retail workforce.

Governance, Compliance & Analytics

• Ensure compliance with labor laws, statutory requirements, and internal policies.
• Monitor rewards-related risks, costs, and ROI through data, dashboards, and analytics.
• Lead audits, reporting, and governance processes related to total rewards.

Leadership & Stakeholder Management

• Lead and develop the Total Rewards team.
• Act as a strategic advisor to senior leaders on rewards strategy and workforce planning.
• Partner closely with HR, Finance, Legal, and Business Leaders to support retail growth and transformation.

Qualifications

• Bachelors degree in Human Resources, Business, Finance, or related field (Masters degree preferred).
• 10+ years of progressive experience in compensation and benefits, with leadership experience.
• Strong exposure to retail, FMCG, or multi-site operations preferred.
• Deep knowledge of compensation design, incentives, benefits administration, and labor compliance.
• Strong analytical, stakeholder management, and leadership skills.