People Solutions/HRIS Supervisor

Location: Taguig | Full Onsite

Night Shift Schedule

Monday to Friday

Role Overview

The People Solutions Supervisor oversees daily HR operations to ensure efficient and timely delivery of services. This role involves managing a team, monitoring key performance indicators, and maintaining HR data accuracy across multiple systems. The supervisor also acts as a liaison between internal departments (like HR, Legal, and Compliance) and external partners to drive company-wide productivity and support.

Qualifications

• Bachelors degree in Human Resources, Psychology, or a related field,
• With 35 years of relevant HR experience, particularly managing HRIS system.
• Strong team and individual work capabilities
• Broad understanding of HR functions and how they impact business operations
• Capable of identifying issues and implementing process improvements
• Experience in hiring, performance evaluation, and team development
• Strong analytical, organizational, and critical thinking skills
• Excellent written and verbal communication, time management, and collaboration abilities
• Adaptable in fast-paced, high-change environments with competing priorities
• Proficiency in Microsoft Office Suite (especially Word, Excel, and PowerPoint)
• Experience using ADP Payroll Systems

Duties/Responsibilities

Customer Support & Stakeholder Engagement

• Provide timely and high-quality support to internal/external stakeholders
• Foster positive working relationships and proactively address concerns
• Offer technical guidance and assistance to employees

Compliance & HR Data Management

• Ensure adherence to all applicable labor laws and internal policies
• Review and audit employee records and HR data for accuracy and compliance
• Identify and correct system data issues and errors

Team Performance & Development

• Train, guide, and oversee People Solutions staff
• Communicate performance expectations and track team KPIs
• Escalate and resolve challenges impacting team productivity

HR Systems Administration

• Support users with HR platforms (e.g., onboarding tools, Jobvite, ADP)
• Manage system access, permissions, and configurations for users
• Monitor data flow and integrity, responding to urgent needs and issues