Operations Director (F&B)

Position: Operations Director (F&B)
Location: Taguig City
Work Setup: Onsite

Role Overview

The Operations Director oversees multi-store restaurant operations in Luzon. The role is responsible for implementing operational strategies, managing performance, and ensuring consistent customer service and compliance across all branches.

Responsibilities

• Lead and manage restaurant operations to achieve business targets and service standards.
• Supervise Area Managers and oversee staff development and training.
• Monitor key metrics such as sales, labor costs, and customer satisfaction.
• Ensure adherence to health, safety, and food quality regulations.
• Collaborate with HR, Marketing, and Supply Chain for operational alignment.

Qualifications

• Minimum 10 years of experience in QSR or multi-unit restaurant operations.
• Strong leadership, decision-making, and communication skills.
• Ability to manage multiple locations and large teams effectively.