Product Manager - AI (Hybrid)

AI Product Manager – Conversational AI

Work Setup: Hybrid

Schedule: Permanent Dayshift

Compensation: Competitive package with performance-based incentives

We are hiring an experienced AI Product Manager to lead the strategy, development, and continuous enhancement of conversational AI solutions, with a strong focus on voice and virtual assistant technologies, in a dynamic and technology-driven organization.

Key Responsibilities

Product Strategy and Roadmap

Define and drive the product vision, roadmap, and execution strategy for conversational AI and voice automation solutions using Google Dialogflow and related AI technologies.

Conversational AI Product Ownership

Lead the end-to-end delivery of AI-powered voice and virtual assistant solutions, from ideation and development to deployment, monitoring, and optimization.

Technical Leadership

Provide hands-on guidance on Dialogflow CX/NLU configurations, conversational design, intents, entities, integrations, and fulfillment logic to ensure scalable and effective AI solutions.

Stakeholder Collaboration

Partner with operations, collections, CRM, customer experience, and business teams to gather requirements, identify opportunities, and enhance customer engagement through AI-driven automation.

Cross-Functional Team Management

Collaborate with AI engineers, developers, data scientists, QA specialists, and other stakeholders to successfully deliver high-impact AI initiatives.

Qualifications

At least 2 years of experience in the AI, automation, or conversational AI field

Strong understanding of machine learning, deep learning, and natural language processing (NLP)

Knowledge of AI/ML lifecycle processes including data preparation, model development, deployment, and MLOps

Familiarity with cloud technologies such as Microsoft Azure, AWS, or Google Cloud Platform

Azure certifications such as AZ-900, AI-900, or DP-900 are an advantage

Experience in project scoping, defining success metrics, and managing product delivery

Strong communication, leadership, and stakeholder management skills

What's in It for You

Hybrid work arrangement

Permanent dayshift schedule

Performance-based bonus opportunities

HMO coverage starting Day 1

Mental health and wellness support programs

Wellness and birthday leave benefits

Career growth and internal mobility opportunities

Local and international learning and development programs

Be part of a forward-thinking organization that leverages AI and emerging technologies to create smarter and more seamless customer experiences.