About the job Learning & Development Sales Capability Head
Learning & Development Sales Capability Head
Job Purpose
Lead the design and execution of a comprehensive learning and development strategy for the insurance distribution channel, ensuring alignment with business goals and driving performance across the agency network.
Job Description
Designing and implementing a comprehensive capability development strategy that supports sales and agency channel goals and stakeholder requirements
Building and strengthening organizational capability, including people, processes, tools, and structure, to effectively deliver training and development programs
Driving continuous improvement by adopting modern learning approaches, digital tools, industry trends, and evolving learner needs
Developing and delivering targeted training programs for sales teams, agency leaders, and new distribution models
Partnering with internal business units to support cross-functional learning initiatives and ensure alignment with business priorities
Job Requirements
Education & Experience
Bachelor's degree in a relevant field
Extensive experience in training, learning and development, or capability building within insurance or financial services
Background in sales or agency distribution training is highly preferred
Negotiable Requirements
Minimum 10 years of management-level experience in training, development, and education of sales teams and field force within the insurance industry
Core Competencies
Strong execution of strategy and change management initiatives
Expertise in training needs analysis, curriculum design, and program evaluation
Strong project management skills and exposure to agile or structured delivery methods
Knowledge of adult learning principles and instructional design
Strong leadership, communication, and stakeholder management skills
Financial acumen and ability to optimize training resources
Scope of Leadership
Direct reports: 4
Total team size: 34 (including direct and indirect reports)