Credit and Collection Manager

Position: Credit and Collections Manager

Location: Mandaue, Cebu

Work set-up: Fully Onsite

Schedule: Dayshift

The Credit and Collections Manager is responsible for overseeing the company’s credit policies and collection processes to ensure timely payment of receivables and minimize credit risk.

Key Responsibilities:

• Develop, implement, and enforce credit and collection policies and procedures.
• Evaluate customer creditworthiness and approve or recommend credit limits.
• Monitor accounts receivable aging and ensure timely collection of outstanding balances.
• Lead and supervise the collections team to achieve collection targets and KPIs.

• Handle delinquent accounts, disputes, and deductions, ensuring proper resolution and recovery.
• Negotiate payment terms, credit arrangements, and settlement plans with customers.
• Ensure accurate reconciliation of accounts and proper documentation of transactions.
• Maintain compliance with internal policies, audit requirements, and regulatory standards.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Minimum 5 years of experience in credit and collections, with managerial exposure.
• Proven experience in handling delinquent accounts and implementing collection strategies
• Solid leadership and people management skills.
• Excellent communication and negotiation abilities.
• Proficiency in Excel and reporting tools.