Credit Management Specialist | Shared Services

Work Schedule: Monday to Friday - Dayshift, Full Onsite
Location: BGC, Taguig
Industry: Shared Services

Key Responsibilities:

• Assess, review, and approve credit limit recommendations, escalating high-risk or complex cases to management as appropriate.
• Monitor customer credit exposure and support collections and credit policy implementation to mitigate risk.
• Provide guidance on credit management practices and order referral processes to internal stakeholders.
• Escalate sensitive, key account, or complex credit issues to the appropriate level for timely resolution.
• Deliver high-quality customer service while ensuring compliance with internal controls, SOX requirements, and applicable legal and regulatory standards.
• Support team members as needed and contribute to continuous improvement initiatives within credit management processes.

Qualifications:

• Bachelors degree in Accounting, Finance, Business Administration, or a related field
• Minimum of 3 years experience in Credit Management
• Strong knowledge of collections processes and/or credit policy
• Experience working with global stakeholders
• Proficiency in SAP and strong Microsoft Excel skills
• Power BI experience is an advantage
• Exposure to process improvement initiatives is an advantage
• Strong written and verbal communication skills