Chief Operating Officer

Job Description

Position: Chief Operating Officer
Work Setup: Onsite (BGC)

Role Summary

Leads overall operations, ensures strong processes and controls, manages day-to-day activities, and drives operational excellence while maintaining regulatory compliance.

Key Responsibilities

• Build and improve operational systems, processes, and controls to support business needs.
• Manage outsourced service providers and ensure quality standards are met.
• Develop and implement operational policies and ensure full compliance with regulatory requirements.
• Maintain accurate records and ensure timely reporting to clients.
• Oversee preparation and submission of required reports to regulators and management.
• Lead and guide the operations team, ensuring effective communication and strong performance.
• Implement sound risk management practices to protect assets and operations.

Required Expertise

• Strong knowledge of trust and asset management operations.
• Understanding of financial markets and commercial drivers.
• Experience in both local and offshore markets is an advantage.

Problem-Solving Skills

• Able to manage complex operational and compliance issues.
• Works well in changing or ambiguous situations.

Education & Experience

• At least 7 years of experience in trust, fiduciary, or investment operations; or
• 5 years as an officer in a financial institution with required regulatory training.