Support Worker (Young Adults & Mental Health)

We are currently seeking compassionate and experienced Support Workers to join our dedicated team. The ideal candidate will have prior experience supporting young people and/or individuals with mental health challenges in a care or supported accommodation setting.
In addition, the role is expected to provide a support & guidance service to vulnerable young people (LAC & UASCS). Identify and take appropriate actions according to their needs & requirements, in conjunction with pathway plan, support plans, other plans along with internal & external parties and agencies.

Responsibilities

• Provide a safe, welcoming and supportive environment and culture to our young people.

• Support the manager, whilst maintaining positive practices, in line with our aims and objectives.

• Maintain regular recording system in connection with each young person

• Be involved in the implementation of Support Plan.

• Create or assist in creating Risk Assessments and Support Plans.

• Attend & support young person at reviews and planning meetings when required.

• Promote and maintain high standards of cleanliness including undertaking household duties as required, including cleaning, gardening, shopping etc.

• Ensure that safe and appropriate practices are always maintained.

• Participate in the general activities to use any personal skills to elevate the opportunity for each young person.

• Attend regular supervisions, staff meetings and training sessions as required.

• Deal with telephone enquiries and undertake administrative duties as required e.g., daily logs, accident book, incident forms etc. Maintain case files, including details of assessment plans, decisions, visits and the implementation and evaluation of action about the support plan.

• Promote young peoples’ rights and interests whilst protecting them from danger, harm, or abuse.

• To be responsible for the building during the shift.

• To advise, support, and exchange information with other staff team members.

• To act quickly AND efficiently in any emergency and apply established protocols relating to emergency situations and ensure the well-being of young people and others.

• To be responsible for home financial administration during their shift, including petty cash, activity money, young peoples’ personal allowances, and other such budgets that require correct appropriation.

• To be responsible for organizing and promoting the smooth running of their shifts, including sleep-in shifts, and waking nights.

• To challenge poor performance among other members of the staff team, should it arise, in a professional manner.

• To ensure that the environmental needs meet statutory requirements concerning Health and Safety Regulations and the National Minimum Standards, reporting directly to their line manager any concerns.

Experience

• Experience working with young people and/or individuals with mental health needs.

• Understanding of safeguarding practices and trauma-informed care.

• Familiarity with safe hold and de-escalation strategies.

• Valid PMVA training certificate from an accredited provider (desirable but not essential – training can be provided).

• Ability to provide direct support to young people, promoting their independence, safety, and well-being.

• Ability to respond effectively to challenging behaviours using de-escalation techniques.

• Ability to maintain accurate records and contribute to care planning and reviews.

• Experience of working collaboratively with multidisciplinary teams to deliver person-centred care.

Join us as a Support Worker and make a meaningful difference in the lives of those we serve!