POSITION DESCRIPTION

• Directs the day-to-day operations of the fleet, drivers, and dispatchers
• Serve as drivers' manager/representative in Operations
• Manage drivers' performance in identified categories and be primary communication link to drivers
• Work to achieve optimum driver and customer satisfaction
• Responsible for assigned full fleet of tractors and drivers
• Remains up to date on state and federal, DOT, workplace and safety regulations.
• Communicates the company driver safety program and holds drivers accountable
• Solves problems and makes decisions quickly and interacts with peers and senior level management
• Responsible for maximizing driver training, performance and retention
• Including, but not limited to effective management for optimum performance in the following categories:

• • On time pickup and delivery performance
  • Hours of service compliance
  • Driver availability
  • Accommodation of special routing needs.

• Other duties as assigned by management.

QUALIFICATIONS

• Strong oral and written communication skills, strong organizational ability, detail oriented, ability to remain calm under pressure, handle multiple and varied tasks, basic typing and computer skills.
• Must be able to handle pressure and interact calmly with drivers, office staff and other management
• Must have working knowledge of DOT (Department of Transportation) regulations and driver's logs.
• Ability to sit for extended periods of time.
• Ability to lift up to 50lbs.
• Bachelors degree in business or supply chain management a plus or equivalent transportation experience