Operations Analyst

A global supply chain solutions company is seeking a Operations Analyst to support the end-to-end execution of logistics contracts and ensure the timely, compliant, and efficient delivery of goods. This role plays a critical part in monitoring daily contract delivery positions, coordinating with high-profile clients and hauliers, and safeguarding product quality, compliance, and operational excellence across international logistics flows.

What we offer

• Indefinite-term employment contract
• Monthly salary range: COP 4,000,000 – 4,500,000
• Location: Medellín | El Poblado
• Schedule: Monday to Friday, full-time
• Opportunity to work with global clients and complex logistics operations

Essential requirements

• Business-level fluency in English, both written and verbal
• Strong analytical, organisational, and time-management skills
• Advanced IT proficiency, particularly in Excel
• High attention to detail with the ability to multitask effectively
• Proactive, self-driven mindset with strong problem-solving skills

Key responsibilities

• Support the day-to-day execution of logistics contracts concluded by the Front Desk team
• Coordinate with clients, hauliers, surveyors, ship owners, agents, and insurers to fulfil contract requirements
• Monitor shipment progress, track goods in transit, and resolve issues to avoid delays
• Prepare, maintain, and update shipment documentation in electronic and physical formats
• Issue routing information and shipping instructions to ensure on-time and accurate deliveries
• Appoint and coordinate cargo surveyors at loading and discharge points when required
• Assist with booking and negotiating haulage and freight services
• Collaborate closely with internal teams to meet performance targets and organisational objectives