Senior Digital Marketing Specialist (Retention team)

About the Company

A one-stop hub from digital marketing to software development, game development, telesales and customer service, we accommodate to our clients from various industries such as gaming, e-Commerce, F&B and more. We take pride in our ability to comprehend our clients' business models and direction, and subsequently to develop tailored digital solutions.

Overview:

Our client is a growing B2B company looking for a young, energetic, and dedicated Digital Marketing Specialist. In your role as a Digital Marketing Specialist within the retention team, your primary responsibility is to enhance the overall experience and satisfaction of all users.

Job Responsibilities:

• Develop retention strategies/loyalty program to attract, retain, and expand user loyalty.
• Utilize data analytics tools to track user behaviour, identify trends and develop data-driven retention strategies.
• Collect and analyse user feedback to identify areas for improvement and take proactive steps to address concerns.
• Ensure users are well-informed on latest or new products launches.
• Proficient in budget management and formulating proposals for user retention initiatives.



Job Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelors Degree/Post Graduate Diploma/Professional Degree in Marketing, Mass Communication or Advertising/Media.

Competencies:

• Sensitive to user satisfaction.
• Excellent in data analytic.
• Strong in KYC.
• Good product knowledge.
• Entrepreneur mindset.



Remuneration

Consultant in charge

Ken Ng | 019 213 2628 |