Technical Trainer, Secure Power (UPS, Cooling System)

About the company:
Our client is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. They strive to promote a global economy that is both ecologically viable and highly productive.

Job Responsibilities:

1.Technical Trainer:

• Carry out technical training, mainly on three-phase UPS equipment and solutions from the Secure Power and Eco Struxure Offers.
• Provide UPS and data center power/software training for our internal and external customers using virtual classroom and attended classroom methods or on customer premises.
• Ensure that safety rules, best practices and safety conditions are respected during each training session.
• Evaluate trainees for certification.
• Be responsible for classrooms and maintenance of electrical equipment.
• Work closely with R&D, technical management and technical support for technical issues and obtain the latest technical developments.

2. SME (Subject Matter Expert):

• Design training and be a subject matter expert (SME) for certain products.
• Manage engineering instructions, teaching methods, course creation, equipment needed to launch new training for UPS solution offerings.
• Responsible for updating course content and ensuring the transfer of knowledge and know-how to other trainers worldwide.
• Creation of Tutorials and support in the creation of eLearning training courses for the training offers for which you are responsible.
• Develop new digital training programs and courses for new electric UPS and product models.
• Contribute to the creation and updating of Service Reps training courses.

Job Requirements:

• Ideally educated to electrical or electronics engineer level. Will have experience and training on multiple electric three-phase UPS equipment (e.g. Easy3S, Easy3L/M, Galaxy VX, VM, VS, VL, etc.).
• Autonomous, you demonstrate analytical skills and pragmatism.
• Ability to lead a group of 6 trainees and able to cover the course content in the allotted time.
• You have good relationships, a good level of oral communication and appreciate international contacts.
• You are flexible and have a good sense of customer service.
• You are well organized and can manage multiple tasks between training sessions.
• You are comfortable in English (Mandatory) and another language is an advantage.
• You have a digital mindset and are eager to discover digital methods.
• Knowledge of IT and networks is a plus.
• International travel to be expected.

Whats in it for me?

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership

Remuneration:
RM 8,000 - RM 12,000

Consultant in Charge
Jia En | jiaen.liong@hunters-in.com | 016 266 2236