Assistant HR Manager / HR Manager | F&B

About Our Client:

Our client is a Malaysian chain food & beverage operating a casual dining restaurant chain across multiple states nationwide. They are currently looking for an Assistant Manager to head the HR department to oversee and ensure the day-to-day operations are running smoothly.

Job Responsibilities:

1. Recruitment

• Manage end-to-end recruitment process for HQ and outlet operations (sourcing, screening, interviewing, offer management).
• Develop talent pipelines and maintain strong hiring turnaround time.
• Work closely with department heads to understand manpower planning needs.

2. Employment Act & Labour Law

• Ensure company HR policies and practices are compliant with Malaysia Employment Act and relevant labour regulations.
• Advise management on employee relations matters, disciplinary actions, and grievance handling.
• Handle documentation related to warnings, investigations, and terminations in accordance with legal requirements.

3. Foreign Worker Management

• Oversee work permit applications, renewals, cancellations, and quota management.
• Liaise with government authorities and external agencies on foreign worker matters.
• Ensure compliance with immigration and labour regulations.
• Oversee foreign worker hostel/accommodation management.

4. Performance Appraisal & KPI Standardization

• Develop and standardize KPI frameworks across departments and outlets.
• Coordinate annual performance appraisal exercises.
• Work with management to align KPIs with company goals and business targets.

5. Employee Empowerment

• Drive initiatives to empower store-level employees to voice feedback, suggestions, and operational concerns.
• Work closely with the Operations Manager to conduct training and development programs for outlet teams.
• Foster open communication channels between management and store employees to enhance engagement and morale.
• Support the implementation of engagement initiatives aimed at improving retention and team performance across outlets.

Job Requirements:

• Bachelor's Degree in Human Resource Management, Business Administration, or related field.
• Minimum 4–6 years of HR experience, preferably in F&B, retail, or multi-outlet operations environment.
• Strong knowledge of Malaysian Employment Act and labour regulations.
• Hands-on experience in foreign worker management and dealings with relevant authorities.
• Experience in developing KPIs and managing performance appraisal systems.
• Strong interpersonal, communication, and conflict-resolution skills.
• Able to work independently, hands-on, and comfortable working in a fast-paced environment.
• Proficient in Microsoft Office; experience with HR systems will be an added advantage.

Package Remuneration:

MYR 7,000 - MYR 10,000

Working Location:

Petaling Jaya, Selangor

Consultant In-charge:

Jason | jason.wong@hunters-in.com | 012 688 8045

Remark:
Due to high volume of applications, only candidates that are shortlisted will be contacted.