Job Openings
Commercial Associate
About the job Commercial Associate
Our client is Thailand's pioneer in luxury-item restoration cleaning, repairing, nano-coating, recoloring, even ozone treatments, all with obsessive precision and specialist know-how. It has 1517 branches across Thailand and expanded into Indonesia and Vietnam.
They also sell tailored leather-care products through online marketplaces like Shopee, Lazada, and Line Shopping.
What you'll own:
- Handle daily support for e-commerce channels (Shopee, Lazada, Line Shopping, company website).
- Coordinate with Marketing for promos, content, email blasts, campaign calendars.
- Sync with Sales to track online orders, refunds, customer issues, trends.
- Use data from e-commerce dashboards (traffic, conversion, refund rates) to spot issues or opportunities.
- Participate in project tasks like new category rollouts or site improvements.
- Keep customer-service scorecards, monitor KPIs, suggest process fixes.
Who you are:
- 1-3 years in e-commerce coordination, fast-moving consumer goods, D2C, or retail.
- Gets how online shopping engines, promos, and marketplace dynamics work.
- Strong planner, communicator, multi-tasker.
- Comfortable with Excel or Google Sheets for reporting.
- Hands-on, solution-oriented, collaborative.