Client Outreach Associate (CRM Focus)

Client Outreach Associate (CRM Focus)

Karachi, Pakistan | Full-time

About Idenfo

Idenfo is a fast-growing RegTech company helping global organisations streamline AML, KYC, and compliance processes. We work with international clients across multiple jurisdictions, combining technology with deep compliance expertise. We're building technology that helps global organisations solve one of the hardest problems in business today - staying compliant while scaling fast.

What This Role Really Is

As a Client Outreach Associate, you will play a critical role in driving revenue growth by managing the full front-end sales cycle - from lead generation to deal progression. You will work closely with leadership, sales, and product teams to build a strong pipeline and convert opportunities into business.

Key Responsibilities

• Identify and research potential clients across target markets (UK, UAE, and beyond).
• Generate and manage leads using tools such as Pipedrive CRM and Apollo.
• Conduct outreach through email, LinkedIn, and calls to initiate conversations with decision-makers.
• Schedule and lead product demos, clearly communicating Idenfo's AML/KYC solutions.
• Maintain and optimise CRM data, ensuring accurate tracking of leads, activities, and pipeline stages.
• Support deal progression, including follow-ups, negotiations, and closing discussions.
• Collaborate with compliance and product teams to align solutions with client needs.
• Monitor sales metrics and continuously improve outreach and conversion strategies.

What We're Looking For

• Bachelor's degree (Business, Finance, Tech, or related fields preferred).
• Familiarity with CRM tools (e.g., Pipedrive) and outreach platforms (e.g., Apollo) is a plus.

We care less about years of experience and more about how you think and communicate.

You might be a fit if you are:

• Comfortable talking to new people and initiating conversations
• Curious about sales, SaaS, or fintech/RegTech environments
• Organized and structured in how you work
• Familiar (or willing to learn quickly) CRM tools like Pipedrive
• Interested in how compliance, AML, and KYC systems work
• Able to balance persistence with professionalism

Fresh graduates with strong communication skills are welcome.

What You'll Get

• Real exposure to international B2B SaaS sales cycles
• Hands-on experience with CRM-driven growth systems
• Training in outbound sales, demos, and deal progression
• A fast path into Business Development or Sales roles
• A role where your output directly impacts revenue growth