Medical Records Specialist

Highlights

• Competitive compensation and benefits packages
  
• Continuous professional development and learning opportunities
  
• Regular engagement activities and events
  

______________________________________________________________________________

MEDICAL RECORDS SPECIALIST

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!

ROLE OVERVIEW

We are looking for a Medical Records Specialist to be part of our team.

This role plays a critical part in ensuring the accuracy, completeness, and usability of underwriting data used for analytics, summaries, and decision-support tools. The position involves medical record quality review, clinical data interpretation, and validation of AI-assisted or system-generated outputs while maintaining high standards for productivity, accuracy, and data security.

MAIN RESPONSIBILITIES

• Review and validate medical records for completeness, legibility, accuracy, and consistency.
• Review, refine, and validate AI-assisted or system-generated outputs to ensure alignment with source documents.
• Interpret medical records across multiple provider types and specialties including hospitals, clinics, specialists, financial records, government documents, and insurance applications.
• Accurately identify and interpret diagnoses, medications, procedures, laboratory results, vital signs, and timelines.
• Identify gaps, discrepancies, duplications, and conflicting information and escalate as necessary.
• Ensure all required data is captured while removing unnecessary or irrelevant information based on established guidelines.
• Maintain strict HIPAA and data security compliance at all times.
• Meet established quality, accuracy, and productivity targets.
• Maintain focus and accuracy during extended periods of detailed medical record review.
• Adapt to evolving tools, workflows, and AI-driven processes.
• Perform other duties as assigned to support operational efficiency and quality objectives.

REQUIREMENTS

• At least 12–18 months of experience in healthcare operations, medical records review, QA, or a process-driven role.
• Strong understanding of clinical concepts including diagnoses, medications, procedures, laboratory results, vital signs, and timelines.
• Typing speed of at least 50 WPM with 95% accuracy.
• Excellent reading comprehension, analytical, and attention-to-detail skills.
• Ability to process large, complex, and unstructured medical records efficiently.
• Strong time management, prioritization, and communication skills.
• Ability to work independently and collaboratively in a fast-paced, high-volume environment.
• Proficiency in Microsoft Office and willingness to learn new platforms.
• Bachelors degree or equivalent experience is preferred.
• Experience in U.S. healthcare data review, medical coding, clinical documentation, or familiarity with U.S. healthcare systems is an advantage.
• Willing to work on a shifting schedule.
• Willing to work onsite at Tower 1, Rockwell Business Center, Ortigas (beside The Medical City).