HR Associate

Highlights

• Competitive compensation and benefits packages
  
• Continuous professional development and learning opportunities
  
• Regular engagement activities and events

HR OPERATIONS ASSOCIATE

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!

ROLE OVERVIEW

We are looking for HR Operations Associate to be part of our team.

Will be responsible for performing human resource administrative and analytical work, particularly on employee and labor relations; employee engagement activities; employee welfare; providing analysis on various HR programs and initiatives, and other support required.

MAIN RESPONSIBILITIES

Employee/Labor Relations, Performance Management, and Business Partnership

• Maintain a positive and professional relationship across the board as an ambassador and initial point-of-contact for all employee concerns and inquiries
  
• Provide guidance in the implementation of company policies, procedures, guidelines and updates to employees and operations leaders within scope
  
• Coordinate with the appropriate department or escalate to HR leadership for timely resolution of employee transactions and grievances
  
• Support disciplinary case handling by reviewing incident reports, drafting and serving employee correspondence and notices, such as, but not limited to return to work notice, notice to explain, minutes of clarificatory meeting, notice of disposition, notice of compliance, etc.; Update and maintain Corrective Actions tracker as well as individual employee files.
  
• Partner with operations leaders to execute and support employee retention strategies, which may include employee satisfaction (E-sat) surveys, focused group discussions (FGDs), rewards and recognition initiatives, and company-wide or group-specific engagement activities
  
• Ensure that processes are up to date and compliant with the General Labor Standards and other government/legal policies.

Onboarding & Offboarding

• Support employee onboarding according to standard company procedures by preparing employee welcome kits, facilitating new hire onboarding, and ensuring completion of the new employee onboarding checklist by coordinating with assigned persons, preparing welcome packets, and facilitating new hire orientation.
  
• Support employee offboarding according to company procedures by preparing resignation acceptance letters, conducting exit interviews, facilitating exit clearance process, processing separation documents, coordination for Final Pay release, and other related activities

HR Data Maintenance

• Maintain a clean and accurate HR database by updating employee data changes in a timely manner, including personal information changes as well as employee movements (i.e., new employee data, change in employment status, lateral transfers, promotions, change in salary and/or benefits, regularization, separation, etc.)
  

General HR Support

• Work with Payroll Team to provide timekeeping backup support, coordinate payroll disputes for timely resolution, and coordinate government and company benefits claims
  
• Assist HR leadership on tasks related to the following processes: HR business reviews, salary structures, engagement activities, surveys, etc.
  
• Maintain confidentiality on information, technology and practices developed by the company
  
• Other duties as may be assigned.

Requirements

• At least one (1) to two (2) years of Human Resources management experience
• All good to work on a shifting schedule.
  
• Willing to work on a Hybrid setup thrice working on-site and twice working at home.
  
• Amenable to work on our two sites Bridgetowne, C-5 Quezon City or Tower 1, Rockwell Business Center, Ortigas
  
• Thorough working knowledge of HR best practices relative to employee and labor relations, DOLE and other Legal Compliance related to employment, and organization management
  
• Excellent service orientation, and organization skills, including reporting and analysis, presentation skills, time management, planning, and the ability to manage multiple priorities at any given time
  
• A people-first mindset and the ability to deliver short-term and long-term solutions.