Policy Production Support - Indonesia

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role

We are seeking experienced policy production role with a strong focus on agency and insurance to join our dynamic team. As a Policy Production Support you will be working with the Brokerage team and supporting the IPS, Brokerage, and Commercial team to make Igloo become the future of insurance.

Job Responsibilities

• Support management towards realizing business objectives
  
• Support IPS, Insurance & Brokerage, and Commercial Team regarding all the administrative activities.
  
• Following up to Insurance company about the SLA of Cover Note / Policy Book printing
  
• Controlling the SLA of Policy Issuance
  
• Contact Insurance companies and do the schedule to ask them sign the Policy Book (if under CO-Insurance company)
  
• Ensuring process of wet signature from leader to member (for co-insurance company) runs smoothly
  
• Monitoring the process of printing invoice from Finance and sending it Insurance Company /Customers
  
• Monitoring the Endorsement Processes
  
• Responsible to order bind to Insurance
  
• Creating new Placement slip for the renewal notice calculation due date and sending to Customers
  
• Ensuring Policy books are sending accurately to Customers within SLA (edited)
  
• Monitoring and synchronizing premium bookings between placement and finance through insurance broking system
  
• Assisting finance team for premium collection monitoring
  
  

Job Requirements

• Minimum Bachelor Degree in Business Management or equivalent
• Minimum 3-4 years of experience in the brokerage business, experience in general insurance would be advantageous
• Possess good communication skills with agents and with the marketing team
• Strong networking in the agency business
• Proficiency in English & Indonesian language.