UX Lead (UX Strategy & Product Development)

Founded in 2012 by a Sri Lankan American entrepreneur from the US Silicon Valley, iLabs currently has several major partnerships with global tech companies and also has its own high-growth eCommerce marketplace in the US (CloudofGoods.com). Today, iLabs specializes in Web, Mobile, AI technologies, and technology outsourcing services. We also provide IT strategy consulting, IT operations, DevOps, SEO, and Digital Marketing/Social Media solutions to our global clients through iLabs, a Colombo Port City Corporation.

As our UX Lead (UX Strategy & Product Development), youll define and execute the product vision, strategy, and roadmap for both web and mobile experiences, while building and growing our product management and UX teams. Youll partner closely with engineering, data science, and business stakeholders to ensure every design decision supports organizational goals and delivers measurable impact.

Over the past decade, we have grown to be one of the top IT companies in Sri Lanka. We are currently experiencing rapid growth with HUNDREDS OF URGENT JOB OPENINGS. We hire top talent in Sri Lanka for above-market remuneration. Come, work for us!

Job Responsibilities

1. UX and Product Team Leadership

• Build and lead the UX design & product management teams from the ground up, including recruiting, hiring, and mentoring top talent.
• Establish the vision, principles, and processes that will guide your teams and define how we build products.

2. Web & Mobile Product Strategy

• Develop and own the end-to-end product strategy and roadmap for all web and mobile platforms.
• Define priorities based on user needs, business impact, and technical feasibility to drive growth and customer satisfaction.
• Act as the voice of the user and the product, ensuring alignment across engineering, leadership, and go-to-market teams.

3. UX Strategy for AI Adoption

• Champion a user-centric approach to enterprise AI, translating complex capabilities into intuitive and seamless user experiences.
• Bridge the gap between user needs and our AI technology, ensuring our product design drives adoption and delivers clear value.

4. Scalable Design & Product Processes

• Oversee the entire product lifecycle, from discovery and user research to high-fidelity design, prototyping, and validation.
• Lead the creation and maintenance of scalable design systems and UI libraries to ensure consistency and efficiency as the team grows.
• Implement data-driven processes that utilize analytics and user feedback to validate ideas and measure success.

Shift: SL day time (9am - 6pm)

Location: Battaramulla (On-Site)

Job Requirements

• 4+ years in UX leadership, with experience in product development or business analysis (strongly preferred).
• Degree in IT, Computer Science, Business or equivalent degree
• Proven experience building and leading product management and UX teams, including hiring and mentoring.
• Portfolio showcasing complex web/mobile projects with a focus on problem-solving and enterprise AI integration.
• Expertise in design tools (Figma, Adobe XD, or Sketch) and prototyping tools (ProtoPie, Framer).
• Strong understanding of agile methodologies, user stories, and product lifecycle management.
• Proficiency in user testing tools (UsabilityHub, Hotjar) and analytics platforms (Google Analytics, Mixpanel).
• Business-minded UX thinker with the ability to translate stakeholder and enterprise AI needs into actionable designs.