UX Lead (UX Strategy & Product Development)

iLabs is a global software product engineering company headquartered in Sri Lanka, with deep roots in the US Silicon Valley. We deliver world-class solutions in Web, eCommerce, Mobile, AI/ML, and Cloud technologies, serving industries such as fintech, edtech, medtech, martech, and hospitality. Guided by our vision “to become a global powerhouse in information technology to push humanity forward” we focus on delivering innovative, impactful solutions that empower businesses and create meaningful change in the world.

With a global talent network, we build agile remote teams for leading tech companies worldwide, including Silicon Valley pioneers. Our in-house ventures include Cloud of Goods, a fast-growing eCommerce rental marketplace, and Xenia, a customizable web platform for modern businesses.

At iLabs, we’re on a mission to advance lifestyles through technology and empower our partners to scale smarter and faster. Our culture is driven by creativity, innovation, ownership, teamwork, and global impact; giving you the opportunity and freedom to challenge the norm, spark change, and make a real difference.

If you’re ready to break boundaries and create your defining moment, we’re here to make it happen. Be part of something bigger. Join iLabs

Job Responsibilities

1. UX and Product Team Leadership

• Build and lead the UX design & product management teams from the ground up, including recruiting, hiring, and mentoring top talent.
• Establish the vision, principles, and processes that will guide your teams and define how we build products.

2. Web & Mobile Product Strategy

• Develop and own the end-to-end product strategy and roadmap for all web and mobile platforms.
• Define priorities based on user needs, business impact, and technical feasibility to drive growth and customer satisfaction.
• Act as the voice of the user and the product, ensuring alignment across engineering, leadership, and go-to-market teams.

3. UX Strategy for AI Adoption

• Champion a user-centric approach to enterprise AI, translating complex capabilities into intuitive and seamless user experiences.
• Bridge the gap between user needs and our AI technology, ensuring our product design drives adoption and delivers clear value.

4. Scalable Design & Product Processes

• Oversee the entire product lifecycle, from discovery and user research to high-fidelity design, prototyping, and validation.
• Lead the creation and maintenance of scalable design systems and UI libraries to ensure consistency and efficiency as the team grows.
• Implement data-driven processes that utilize analytics and user feedback to validate ideas and measure success.

Shift: SL day time (9am - 6pm)

Location: Battaramulla (On-Site)

Job Requirements

• 4+ years in UX leadership, with experience in product development or business analysis (strongly preferred).
• Degree in IT, Computer Science, Business or equivalent degree
• Proven experience building and leading product management and UX teams, including hiring and mentoring.
• Portfolio showcasing complex web/mobile projects with a focus on problem-solving and enterprise AI integration.
• Expertise in design tools (Figma, Adobe XD, or Sketch) and prototyping tools (ProtoPie, Framer).
• Strong understanding of agile methodologies, user stories, and product lifecycle management.
• Proficiency in user testing tools (UsabilityHub, Hotjar) and analytics platforms (Google Analytics, Mixpanel).
• Business-minded UX thinker with the ability to translate stakeholder and enterprise AI needs into actionable designs.