Marketing Channel Management Associate/ Intern

iLabs is a global software product engineering company headquartered in Sri Lanka, with deep roots in the US Silicon Valley. We deliver world-class solutions in Web, eCommerce, Mobile, AI/ML, and Cloud technologies, serving industries such as fintech, edtech, medtech, martech, and hospitality. Guided by our vision “to become a global powerhouse in information technology to push humanity forward” we focus on delivering innovative, impactful solutions that empower businesses and create meaningful change in the world.

With a global talent network, we build agile remote teams for leading tech companies worldwide, including Silicon Valley pioneers. Our in-house ventures include Cloud of Goods, a fast-growing eCommerce rental marketplace, and Xenia, a customizable web platform for modern businesses.

At iLabs, we’re on a mission to advance lifestyles through technology and empower our partners to scale smarter and faster. Our culture is driven by creativity, innovation, ownership, teamwork, and global impact; giving you the opportunity and freedom to challenge the norm, spark change, and make a real difference.

If you’re ready to break boundaries and create your defining moment, we’re here to make it happen. Be part of something bigger. Join iLabs.

Responsibilities:

• Manage and optimize business listings and content across key platforms Meta (FB + IG), Google My Business, Yelp, TripAdvisor, BBB, and Sprout Social.
• Handling message and review management to maintain brand reputation.
• Schedule, publish, and track content performance across channels.
• Assist in drafting social captions, local SEO copy, and short post ideas.
• Maintain coordination with design/video teams for creative needs.
• Support local SEO initiatives (GMB optimization, keyword tagging, etc).
• Identify trends, competitor insights, and customer feedback loops from social and review channels.

Shift: SL day time (9am - 6pm)

Location: Battaramulla (On-Site)

Requirements:

• Strong English communication skills (both written and verbal) with a keen eye for detail and quality assurance in all marketing materials.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Familiarity with online business listing platforms such as Google Business Profile (GMB), Bing Places, TripAdvisor, Yelp, and other directories, as well as content management systems.
• Basic understanding of digital marketing concepts, analytics, and performance metrics.
• Proactive, creative, and eager to learn new marketing tools and strategies.
• 1+ years of hands-on experience, with a degree in Marketing, Communications, Business, or a related field considered a plus.

Preferred Skills:

• Experience with marketing platforms such as Google Analytics, Sprout Social, or similar tools.
• Knowledge of content creation (e.g., basic design and copywriting skills).
• Ability to analyze and interpret digital marketing data.