Job brief

Leading Financial Services Client in Johannesburg requires a Fraud Analyst to join their team and be responsible for ensuring that all Fraud cases are actioned.

Responsibilities

• Analyze alerts, confirm validity of flagged transactions with customers, and prevent fraud across all types.
• Implement security blocks when suspicious activity cannot be confirmed
• Give timely feedback to stakeholders and report serious issues to management.
• Keep cases updated daily in the system.
• Focus on recovering lost funds.
• Help with fraud alerts and client calls when needed.
• Record fraud cases accurately in the system.
• Block accounts/cards quickly to stop further losses.
• Follow SABRIC rules to recover funds.

Requirements

• Grade 12 / Matric
• Tertiary Qualification - Fraud Risk Management (Diploma/Certificate/Course)
• Min 2 years working experience in Fraud Risk , especially Call Centre environment
• Must have good product knowledge of different banking products and services.