Job Openings Manager of Revenue Operations

About the job Manager of Revenue Operations

illumin is a leading technology company that provides marketers with a one-stop solution for omnichannel digital advertising with best-of-category return on advertising spend. Our journey automation technology, illumin, offers planning, buying and real-time intelligence from one platform. With proprietary Artificial Intelligence, illumin brings unique programmatic capabilities to close the gap between advertising planning and execution. illumin is headquartered in Toronto with offices throughout Canada, the U.S., Europe, and Latin America. For more information, visit illumin.com and check out our Life @ illumin video here!

Position Overview:

Join our dynamic Finance team and make a significant impact as the  Manager of Revenue Operations. You will play a crucial role in enhancing the performance, strategy, and alignment of front office operations across our organization to contribute to the realization of our strategic objectives. Collaboration with key departments such as Marketing, Customer Success, Ad-Ops, Finance, and primarily Sales are essential for aligning their operations with the company-wide strategy.

Business Operations

Process:

  • Establish a cohesive communication strategy among key groups.
  • Create a decision framework centred around metrics to facilitate decision-making and gauge the efficiency of key operational groups.
  • Design and execute automated workflows within Salesforce for contracts, approvals, and sales orders.
  • Utilize the companys KPIs as a guide to develop strategic compensation plans for the Sales organization.
  • Enhance the efficiency of territory allocation, sales objectives, and staffing needs for the Sales organization.
  • Monitor and provide KPI reporting to the executive leadership team.
  • Generate quarterly reporting and analysis, driving forecasts integrated with Finance KPIs around Opex and Cash Management.
  • Implement best practices and standardization of sales processes for efficiency and scalability.

Tools:

  • Evaluate, select, and lead the implementation of additional analytical tools to enhance the Sales team's efficiency and effectiveness.
  • Lead learning and development efforts for tools/technologies being leveraged by the organization ( Salesforce, MS 365/TeamsZoom,Apollo, Hubspot ZoomInfo, etc.
  • Manage and support the effective operation of the Salesforce ecosystem, collaborating with peers from Finance and Tech to create efficient processes and accurate output.
  • Implement workflow/automation to reduce administrative burden for key departments.

People:

  • Support Group leadership in developing priorities and strategies to achieve Group objectives.
  • Utilize quantitative and qualitative analysis to identify actionable insights and measure progress and impact (ROI) to make ongoing enhancements to the Sales team's compensation plans.
  • supervise and partner with offshore team for development and larger projects.
  • Provide technical guidance and assistance for a rapidly expanding organization during its scaling phase.
  • Evaluate and manage team performance against targets or quotas as appropriate

What You Bring:

  • University degree in related field, or equivalent experience.
  • 5+ years of Sales Operations, Revenue Operations, Marketing Operations, or similar experience in a SaaS focused company
  • High-growth start-up experience preferred
  • Excellent communication and relationship-building skills, ideally with experience working with a diverse, international team across time zones
  • Experience working with MS 365, Teams and strong skills in Excel
  • Salesforce administration and/or developer certifications strongly preferred

What You Will Get:

  • An inspiring and family-focused culture with offices around the world
  • A competitive compensation package
  • Comprehensive health and dental benefits including life and disability insurance
  • An unlimited vacation policy
  • Generous parental leave benefits with a top-up plan
  • Time with our executive coach and Chief Empowerment Officer to assist in your growth and professional development
  • Participation in our Employee Recognition Awards program
  • An annual education and learning stipend
  • Corporate rates and perks including fitness membership discounts
  • Embrace and promote our company values: Ignite, Flow, Soar, Grow

GREAT PLACE TO WORK®

illumin is certified as a Great Place to Work® after a thorough and independent analysis conducted by @Great Place to Work Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience. Check out our website here.

DISCLAIMER

This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications, and experience may vary. The Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.

GREAT PLACE TO WORK®

illumin is certified as a Great Place to Work® after a thorough and independent analysis conducted by @Great Place to Work Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience. Check out our website here.

DISCLAIMER

This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications, and experience may vary. The Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.

DIVERSITY, INCLUSION & EQUAL EMPLOYMENT OPPORTUNITIES

illumin is committed to the principle of equal employment opportunity for all our people and to providing a work environment free of discrimination and harassment. We expect and require the cooperation of all our people in maintaining an environment with mutual respect by and for all our employees and applicants.

All employment decisions at illumin are based on business needs, job requirements and individual qualifications, without regard to race, colour, ancestry, creed (religion), place of origin, ethnic origin, citizenship, sex (including pregnancy, gender identity), sexual orientation, age, marital status, family status, political belief, physical or mental disability, receipt of public assistance, or irrelevant record of the offence.

illumin provides accommodations for individuals with disabilities. If you require accommodation, please contact us by e-mail at TalentAcquisition@illumin.com. This ensures that the appropriate accommodations are in place during the recruitment and selection process and before you begin your journey with us.

Let us know what we can do to help you be successful during your recruitment experience at illumin.


Or refer someone