Medical Receptionist, Morningside, Johannesburg

A specialist Physician practice based at Morningside, Johannesburg is seeking to recruit an experienced Medical Receptionist. The successful candidate will play a key role in establishing a professional and efficient front office environment while delivering a calm, organised, and patient focused experience within a private practice setting.

Roles and Responsibilities (but not limited to):

• Act as an ambassador for the practice
• Welcome patients in a polite, friendly, and professional manner
• Maintain a neat and organised reception area
• Manage calls, emails, text messages, and the practice inbox
• Assist patients with completing information forms
• Manage appointment scheduling and diary coordination
• Capture patient records and email prescriptions or sick notes where required
• Maintain strict patient confidentiality
• Process in room payments and issue receipts
• Coordinate theatre lists and procedure bookings where required
• Manage practice supplies and stationery
• Support general administrative duties within the practice

Requirements:

• Matric / Grade 12
• Minimum 3 years' experience in a medical practice
• Strong computer literacy and Microsoft Office skills
• Knowledge of medical aid coding and billing
• Experience with Healthbridge advantageous

Skills and attributes:

• High standard of patient service with integrity
• Strong organisational and administrative ability
• Professional, compassionate, and friendly demeanour
• Empathetic and patient centred approach
• Honest, reliable, and dependable
• Ability to multitask and prioritise effectively
• Good time management skills
• Ability to exercise discretion and sound judgement
• Excellent attention to detail
• Calm and professional under pressure

Work Hours:

Monday to Friday, 07h00 - 16h00

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.