Senior Medical Receptionist, Centurion

A specialist Obstetrics and Gynaecology practice in Centurion is seeking to recruit an experienced Senior Medical Receptionist. The role focuses on patient coordination and medical billing, including post delivery follow ups, while supporting front desk operations and ensuring a professional patient experience.

Duties and Responsibilities:

• Greet and assist patients in a friendly and professional manner
• Manage appointment scheduling and diary coordination
• Call patients to confirm appointments
• Contact patients regarding post delivery and follow up appointments
• Answer calls and ensure accurate message taking
• Communicate with patients via phone, email, or SMS
• Capture and update patient information and open new patient accounts
• Prepare patient files and maintain accurate records
• Obtain medical aid authorisations for procedures
• Perform invoicing and billing using Vericlaim
• Liaise with medical bureau and relevant stakeholders
• Book theatre lists and coordinate hospital procedures
• Arrange hospital admissions
• Assist the doctor with administrative and reception duties.

Qualification and Requirements:

• Matric / Grade 12
• Minimum 5 years experience in a similar medical receptionist role
• Strong medical billing experience essential
• Knowledge of ICD10 and RPL coding
• Experience with Vericlaim medical software advantageous
• Computer literacy including MS Office
• Bilingual with strong English communication skills
• Relevant administrative or healthcare diploma advantageous

Skills and attributes:

• Strong organisational and administrative ability
• Professional communication and interpersonal skills
• Ability to work independently and take initiative
• High attention to detail and accuracy
• Reliable and dependable work ethic
• Ability to multitask and prioritise tasks
• Professional and patient focused approach
• Problem solving ability
• Well presented and professional

Work Hours:

Monday to Friday, 08h00 – 16h00

Start date:

March / April 2026 (negotiable based on availability)

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.