Part-time Medical Receptionist (OBGYN Practice) - Roodepoort

Part-time Medical Receptionist (OBGYN Practice) Roodepoort

Our client, an obstetrician and gynaecologist practice based in Roodepoort is seeking to recruit an experienced medical receptionist to join their practice for 3 days per week.

Duties and Responsibilities:

• Answering of all calls in a professional, courteous and efficient manner.
• Take messages and ensure they are actioned by relevant person.
• Assist with phone, email or SMS patients with feedback from doctor regarding messages left.
• Managing the diary booking patient appointments, communicate billing policy to all new patients.
• Preparing all files for following days appointments.
• Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
• Check that all patient details on file are still up to date and obtain new details if relevant.
• Open accounts and capture all relevant information accurately on system for new patients.
• Assist with contacting other doctors to obtain notes and referral letters if needed for a patients visit.
• Assist with obtaining patient results and related correspondence (lab results, radiology etc).
• Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.
• Prepare the theatre list bookings and pre-authorisations.
• Arranging the Anaesthetist and Assistant for surgeries.
• Ensure all clinical notes are captured on the patient files post-treatment.
• Assist with doctors reports, thank you letters (where necessary).
• Assist the doctor and practice manager with all office admin related tasks.

Qualification and Requirements:

• Matric
• At least 2 years' experience in a similar medical receptionist position will be advantageous.
• Computer literate (MS Word, Excel & Windows)
• Experience with medical software (GoodX & Discovery Health ID) will be advantageous

Skills and attributes:

• Strong interpersonal skills
• Professional communication skills
• Patient & calm
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

Working hours:

• 3 days per week from 08h00 16h00
• Over time as needed for emergency situations

Start Date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.