Medical Receptionist / Nurse (Specialist Doctor) - Johannesburg

Our client, a Specialist Doctor based in Johannesburg is seeking to recruit an experienced medical receptionist. Nursing experience will be advantageous to assist with minor in-room procedures.

Duties and Responsibilities:

• Answering of all calls in a professional, courteous and efficient manner.
• Take messages and ensure they are actioned by relevant person.
• Assist with phone, email or SMS to patients with feedback from doctor regarding messages left.
• Managing the diary booking patient appointments, communicate billing policy to all new patients.
• Preparing all files for following days appointments.
• Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
• Check that all patient details on file are still up to date and obtain new details if relevant.
• Open accounts and capture all relevant information accurately on system for new patients.
• Assist with contacting external healthcare providers to obtain notes and referral letters if needed for a patients visit.
• Assist with obtaining patient results and related correspondence (lab results, radiology etc).
• Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.
• Prepare the theatre list bookings and pre-authorisations.
• Arranging the Anaesthetist and Assistant for surgeries.
• Assist with doctors reports, thank you letters (where necessary).
• Keeping track of pharmacy accounts and stock.
• Accept money (cash or card) and receipting thereof.
• Liaise with contractors such as medical bureau company, hospital technical department, IT specialists, Suppliers etc.
• Assist the doctor with all office admin related tasks.
• Assist the doctor with minor in-room procedures.

Qualification and Requirements:

• Matric
• At least 2 years' experience in a similar medical receptionist position will be advantageous
• Experience with assisting in minor in-room procedures will be advantageous
• Computer literate
• Experience with medical software (VeriClaim) will be advantageous
• A valid drivers license and own reliable transport (you will be required to travel between 2 locations within Johannesburg, travel compensation will be provided)
• Afrikaans & English (verbal & written)

Skills and attributes:

• Strong interpersonal skills
• Professional communication skills (Afrikaans & English)
• Discreet & considerate
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

Working hours:

• Monday to Friday, 08h00 17h00
• Over time as needed for emergency situations

Start Date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.