Clinical Assistant and Administrative Practice Manager - Ophthalmology - Randburg

Clinical Assistant and Administrative Practice Manager Ophthalmology Randburg, Johannesburg

Our client an ophthalmologist in Randburg, Johannesburg is seeking to recruit a Practice Assistant to attend to clinical and patient centred functions of the practice. They would also have responsibilities in terms of administrative and billing functions within the practice.

Responsibilities:

• Patient Liaison
  • Assist with queries and communication from patients contacting the practice
  • Assist with follow up of patients in between appointments
  • Together with reception staff, attend to patient bookings and registrations
• Clinical Support
  • Assist with assessment of patients within the clinical consultation. This would include visual acuity and intraocular pressure checks, taking of a clinical history, and performing ocular tests such as OCTs, colour photographs, biometry and visual field testing.
• Surgery Support
  • Prepare theatre lists
  • Be the clinical liaison between Dr and hospital staff
  • Make follow up calls to patients before and after surgery or procedures
• Billing and admin
  • Order and maintain stock and equipment requirements
  • Invoice patients and process payments
  • Process claims timeously, follow up on short payments and rejections, attend to patient liable amounts
  • Facilitate quotations, authorisations and admissions.
  • General administrative tasks
  • Oversee accurate transfer of information to patient electronic files and ensure that all patient records are complete
  • Ensure practice policies and best practices are up to industry standards and government regulations.

Skills and Attributes required:

• Professionalism in liaising with patients to promote the patient-doctor interaction
• Organised, confident, efficient, and caring
• Attention to detail and meticulous
• Problem solver and demonstrates initiative
• Good computer skills including managing cloud-based data and use of Microsoft
• Experience of myMPS or Elixir billing
• Experience in dealing with Medical Aid companies, specifically related to authorisations

Qualifications:

• Matric certificate

• At least 3 years experience in medical practice administration and billing

• Excellent English: ability to assist patients in other South African languages is an advantage

• General clinical and Ophthalmology experience beneficial.

Working Hours:

• Monday to Thursday, 8am 4pm
• Friday, 8am 2pm

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.