MEDICAL ADMINISTRATOR & RECEPTIONIST - UROLOGY, CENTURION

MEDICAL ADMINISTRATOR & RECEPTIONIST UROLOGY, CENTURION

Our client, a Urologist based in Centurion, is seeking to recruit a well presented and experienced medical administrator and receptionist.

REQUIREMENTS:

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically
• Schedule appointments and maintain records and accounts
• Attend to patient enquiries
• Run an efficient diary and appointment schedule
• Theatre bookings, circulations of theatre lists and co-ordination of theatre logistics
• Keep patients informed if the Dr is running late and manage service delays professionally
• Show empathy towards patients and anticipate patients' anxieties
• Efficient filing and retrieving of patient records
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Basic knowledge of ICD10 codes and tariff codes
• Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
• Ensure a neat and tidy reception area
• General administration

QUALIFICATION:

• At least 3 years' experience in a similar medical administration position
• Experience in a Urology practice will be an advantage
• Computer literacy (Microsoft Office: Word, Outlook & Excell)
• Medical software experience will be an advantage
• Any relevant tertiary studies (completed or ongoing) will be an advantage

SKILLS AND ATTRIBUTES:

• Fluent in Afrikaans and English
• Own transport
• Basic IT skills (able to navigate printers and Wi-Fi connections)
• Passionate
• Ability to multitask
• Flexibility
• Excellent telephonic communication skills
• Customer service orientated
• Good time management
• Excellent organisational skills
• Attention to detail
• Professionalism
• Quality focussed

WORKING HOURS:

• Monday to Friday, 08h30- 17h30
• Overtime if required

APPOINTMENT:
ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.