Medical Receptionist, Parktown, Johannesburg

A specialist Obstetrics and Gynaecology practice in Johannesburg is seeking to recruit experienced Medical Receptionists to join a dynamic and patient focused team. The ideal candidates will be organised, professional, and passionate about delivering an exceptional patient experience within a busy specialist environment.

Duties and Responsibilities:

• Greet and welcome patients in a warm and professional manner
• Answer and direct incoming calls efficiently
• Manage appointment scheduling and diary coordination
• Capture patient information accurately and timeously
• Process payments and issue receipts
• Handle patient queries and provide accurate information
• Maintain a tidy, organised, and welcoming reception area
• Perform general administrative duties
• Collaborate with internal team members to ensure smooth operations
• Maintain patient confidentiality at all times

Qualification and Requirements:

• Matric / Grade 12
• Minimum 2 years' experience in a similar medical receptionist role
• Experience within an Obstetrics and Gynaecology practice advantageous
• Knowledge of ICD10 coding
• Experience with Vericlaim advantageous
• Computer literacy essential
• Own reliable transport required
• Non smoker

Skills and attributes:

• Strong multitasking ability
• Flexible and adaptable
• Excellent interpersonal and communication skills
• Ability to work under pressure
• Professional and well presented
• Strong organisational skills
• Ability to build professional relationships with patients and doctors
• Patient focused and service driven approach

Work Hours:

Monday to Friday, rotating schedule:

Early week: 07h45 – 16h45, including one half day per week

Late week: 09h00 – 18h00 (or until finish if required)

Late weeks are scheduled approximately once per month.

Start date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.