Medical Receptionist and PA, Specialist Practice, Midstream, Centurion

Our client, a well-established specialist medical practice in Midstream, Centurion is seeking to recruit a highly organised, proactive, and reliable Medical Receptionist and Personal Assistant. This role is suited to an individual who thrives in a structured healthcare environment, demonstrates initiative, and is able to work independently while maintaining a high level of professionalism and patient care.

Duties and Responsibilities:

• Manage all patient communication via telephone, WhatsApp, and email
• Schedule in-patient and out-patient appointments, ensuring effective diary management
• Liaise with medical aids, including benefit checks, chronic applications, and motivation letters
• Assist with clinical support tasks, including connecting and downloading 24-hour blood pressure and ECG (Holter) monitors
• Coordinate patient care, including hospital admissions and specialist referrals
• Schedule appointments for medical representatives
• Capture and maintain accurate patient information and open new patient files
• Follow up on laboratory results and communicate basic feedback to patients
• Utilise the My Patients app for inpatient management
• Provide general administrative and practice support, including basic stock control
• Assist the doctor with ad hoc personal assistant duties, including occasional errands
• Maintain strict patient confidentiality and adhere to practice protocols

Qualification and Requirements:

• Previous experience as a receptionist in a specialist medical practice (essential)
• Experience with VeriClaim (advantageous)
• Fluent in English and Afrikaans
• Computer literate, including MS Office, email, scanning, and printing
• Strong organisational skills with the ability to multitask effectively
• Ability to work independently, manage time efficiently, and take initiative
• High attention to detail and strong administrative ability
• Professional, reliable, and able to maintain confidentiality
• Non-smoker
• Own reliable transport and residing within reasonable proximity to the hospital

Skills and attributes:

• Self-motivated and proactive
• Strong interpersonal and communication skills
• Polite, compassionate, and patient-focused approach
• Ability to anticipate needs and problem-solve independently
• Comfortable working in a fast-paced clinical environment
• Reliable and consistent with a strong work ethic
• High level of professionalism and discretion

Work Hours:

Monday to Friday, 08h00 – 16h30

Start date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.