Medical Receptionist, Neurosurgeon Private Practice, Windhoek, Namibia

Medical Receptionist, Specialist Neurosurgeon, Private Practice, Windhoek, Namibia

Our client, working in a newly formed private medical practice, is seeking to recruit a medical receptionist. The successful applicant must be result-orientated with good organisational and communication abilities and the necessary skills to create a calm and professional patient experience.

Duties and Responsibilities:

• Be an ambassador for the practice

• Keep the reception area neat and tidy and welcome patients in a polite and friendly manner

• Manage practice supplies

• Answer and respond accordingly to calls, emails and text messages and monitor the practice inbox

• Assist patients with completion of patient information forms

• Diary management

• Typing letters and reports

• Capturing patient records and emailing scripts and sick notes

• Maintain patient confidentiality

• In-room payments and receipting

• Attending to the creation and co-ordination of theatre lists

• Assist with billing, invoicing and collection of consultation fees

Qualification:

• Matric

• At least 3 years experience working in a medical practice

• Exceptional Microsoft office suite experience and computer literate

• Knowledge and understanding of medical aid coding and billing

• Bilingual (English and Afrikaans)

• A business administration or equivalent degree is advantageous

Skills and attributes:

• Deliver a high standard of patient service with integrity

• High work ethic

• Empathetic nature

• Honest and reliable

• Excellent administrative skills

• Professional, compassionate and friendly demeanour

• Ability to multitask

• Good time management and prioritisation of tasks

• Ability to exercise discretion and independent decision making

• Excellent attention to detail

• Polite, friendly demeanour

Working hours:

Monday to Friday, 08h00 17h00.

Appointment:

2 January 2026

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.