Authorisations Clerk, Panorama, Cape Town

A healthcare practice in Panorama, Cape Town is seeking to recruit an Authorisations Clerk to support medical aid approvals, theatre coordination, and patient communication. This role is suited to a detail oriented and organised individual who can manage multiple processes efficiently while ensuring a smooth patient journey.

Duties & Responsibilities:

• Initiate and manage medical aid authorisation requests for procedures and treatments
• Follow up on approvals to ensure timely processing
• Coordinate theatre bookings in line with doctor and hospital availability
• Compile and maintain accurate theatre lists
• Liaise with doctors, hospitals, and patients to ensure clear communication
• Provide patients with information regarding procedures, authorisations, and appointments
• Schedule and manage post theatre follow up appointments
• Update and maintain patient records on the system
• Ensure all required documentation is complete and accurate
• Support administrative tasks related to theatre and authorisation processes

Qualification & Requirements:

• Previous experience in a healthcare administrative role essential
• Experience with medical aid authorisations and/or theatre bookings advantageous
• Strong computer literacy and experience with healthcare systems
• Good understanding of healthcare processes and medical terminology
• Excellent verbal and written communication skills
• Ability to work under pressure and meet deadlines

Skills & Attributes:

• Strong organisational and time management skills
• High attention to detail and accuracy
• Excellent communication and interpersonal ability
• Ability to multitask and prioritise effectively
• Professional and patient focused approach
• Problem solving and critical thinking ability
• Proactive and collaborative work style
• Reliable and dependable

Working hours:

Monday to Friday, 08h00 – 17h30

Appointment:

1 June 2026

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.