Medical Receptionist, Fourways, Johannesburg

A specialist Cardiology practice in Fourways, Johannesburg is seeking to recruit an experienced Medical Receptionist. The role requires a professional and organised individual to manage patient coordination, front desk administration, and specialist practice support within a busy clinical environment.

Duties and Responsibilities:

• Answer calls professionally and ensure accurate message taking
• Communicate with patients via phone, email, or SMS regarding doctor feedback
• Manage appointment scheduling and outpatient bookings
• Welcome patients and maintain a professional front desk environment
• Prepare patient files for upcoming appointments
• Verify and update patient information and open new patient accounts
• Capture and update patient details on Vericlaim
• Obtain referral letters and medical correspondence from external healthcare providers
• Assist with obtaining laboratory and radiology results
• Provide patients with required documentation for procedures and hospital admissions
• Arrange hospital admissions including theatre and step down facilities
• Plan and coordinate Cath Lab lists
• Type dictated medical reports and correspondence
• Process payments and allocate receipts accurately
• Liaise with hospital departments and suppliers
• Assist the doctor with general administrative duties

Qualification and Requirements:

• Matric / Grade 12
• Experience in a similar medical receptionist role essential
• Knowledge of ICD10 and RPL coding essential
• Experience with medical billing advantageous
• Computer literacy including MS Office
• Experience with medical software beneficial
• Experience with Elixir advantageous

Skills and attributes:

• Strong interpersonal and communication skills
• Professional written and verbal English proficiency
• Ability to work under pressure
• Ability to work independently and within a team
• High attention to detail and organisation
• Ability to multitask and prioritise effectively
• Reliable and dependable work ethic
• Well presented and professional
• Patient focused approach

Work Hours:

Monday to Friday, 08h00 – 17h00

Start date:

Mid April 2026

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.