Patient Benefits Coordinator Infusion Services

Location: Edmond, OK
Pay Rate: $23 - $28 per hour



Join our partner's team in Edmond, OK, as a Patient Benefits Coordinator specializing in Infusion Services. You will be a crucial part of the team, ensuring seamless financial coordination, patient relations, compliance, and process optimization. Your mission? Elevate patient experiences while guaranteeing financial clarity for our infusion patients.

Schedule:

Monday to Thursday: 8:00 a.m. - 5:00 p.m.

Friday: 8:00 a.m. - 1:00 p.m.

Why Join Our Partner?

• Commitment to Excellence: Be part of a team that values precision, patient care, and clear communication.

• Professional Growth: Access ongoing training and development opportunities to advance your skills.

• Supportive Environment: Work alongside experienced professionals who prioritize patient satisfaction and teamwork.

• Competitive Compensation: Earn between $23 - $28 per hour, reflecting your expertise and dedication.

What You'll Do:

• Master Eligibility Verification: Accurately verify benefits for new and existing patients receiving infusion services, including obtaining necessary prior authorizations.

• Payment Expertise: Calculate patient financial responsibilities based on insurance and pharmacy verification specific to infusion treatments.

• Patient Communication: Clearly communicate payment expectations and insurance details to infusion patients, ensuring understanding.

• Infusion-Specific Navigation: Master insurance carriers, drug cards, major medical, pharmacy benefits, and patient assistance programstailored to infusion services.

• Seamless Infusion Referrals: Process all outside infusion referrals with precision, ensuring a smooth experience for patients.

• Precision Payment Management: Review payment records for infusion patients and third parties, ensuring fees are accurately collected.

• Quick & Reliable Support: Answer calls, return voicemails, and resolve tasks in the Electronic Health Record (EHR) promptly.

• Excellence in Infusion Care: Set the standard for patient care within the infusion team, offering guidance and support to colleagues.

• Effective Communication: Foster open, positive interactions with patients and team members, maintaining a patient-centric approach.

Your Skillset:

• Infusion Expertise: Background in infusion services, specialty pharmacy, PBM, or specialty healthcare settings is a strong plus.

• Insurance Navigation: In-depth understanding of government and patient assistance programs, with a focus on infusion coverage.

• Customer Service Mastery: Excellent patient communication skills with a focus on empathy and clarity.

• Problem-Solving Pro: Strong analytical skills to navigate complex insurance scenarios.

• Regulatory Knowledge: Familiarity with Medicare, Medicaid, and third-party vendors for infusion services.

• Tech-Savvy: Proficiency in EHR systems and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

• Efficient Typist: Able to type 50 words per minute.

What Sets You Apart:

• Education: Associates or Bachelors degree in healthcare, business, finance, or a related field preferred.

• Experience: Two to three years of experience in medical insurance, benefits verification, prior authorizations, medical billing, or a related field, specifically for infusion services.

Thriving in Our Environment:

• Adapt quickly in a fast-paced, dynamic infusion services setting.

• Maintain focus during extended periods of data entry and computer use.

Our partner is committed to providing exceptional patient support and maintaining high standards in billing and financial coordination. They value clear communication, teamwork, and continuous growth. If you're passionate about making a difference in healthcare and enjoy being part of a supportive team, this opportunity is for you!